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Indiana Encourages Benefit Recipients To Create Online Portal Accounts

By: Charlotte Burke • June 5, 2026 • Indianapolis, IN
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(INDIANAPOLIS) - Indiana's Family and Social Services Administration is encouraging SNAP, TANF and Medicaid recipients to create an online Benefits Portal account to manage their benefits and case information.

The portal allows users to apply for benefits, check case status and report changes at any time from a computer, tablet or smartphone.

Account holders can continue incomplete applications, print proof of eligibility, review current benefits, upload documents, view notices and correspondence, and complete Medicaid redeterminations. Users also can report changes involving income, addresses and contact information.

State officials said creating a Benefits Portal account helps keep personal information secure while providing faster access to case updates and benefit information.

Recipients need a valid email address and Social Security number to create an account. A case number or application number is not required.

Anyone experiencing technical difficulties creating an account can contact Benefits Portal Technical Support at 800-403-0864